INFORMATION COLLECTION AND USE: 

Turnkey Web Solutions is the Desjardins Marine collected on this site. Turnkey Web Solutions and Desjardins Ste-Adele Marine Inc. will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Turnkey Web Solutions Service collect information from our users at several different points on the web site. 

 

VEHICLE QUOTE REQUESTS: 

In order to obtain a vehicle price quote, a user must first complete a Quote Request Form that appears on the product description page. Thr user is required to give their contact information (such as name, address, telephone number and email address). This information is used to contact the user and provide the quote or other information that they have requested. It is optional for the user to provide financial information, but can be done so that Desjardins Ste-Adele Marine Inc. can review and pre-qualify the user for financing if interested. All customer information obtained through the quote request form is encrypted for security purposes and stored on a secured server.

 

ORDERS: 

Information is requested from the user on the Order Parts and Accessories" form. The user must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customers’ orders. If Desjardins Ste-Adele Marine Inc. encounters any issues while processing an order, this contact information is used to reach out to the user. All customer information obtained via the order form is encrypted for security purposes and stored on a secured server. 

 

COOKIES: 

A cookie is a piece of information stored on the user's hard drive containing information about them. The use of a cookie is in no way linked to personally identifiable information while the user is on our site. Once the user closes their browser, the cookie simply terminates. For example, a cookie is used to store items during shopping so that a list of what you are ordering is maintained. If a user rejects the cookie, they may still use the site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user may not be able to use the shopping basket function on the site. Cookies can also enable us to track and target the interests of our users to enhance the experience on the site.

 

LOG FILES: 

We use IP addresses to analyze trends, administer the site, track users' navigation on the site, and gather general demographic and geographic information. IP addresses are not linked to personally identifiable information.

 

SHARING: 

We may share demographic information with our partners and advertisers. This is not linked to any personal information that can identify an individual. However, Turnkey Web Solutions and/or Desjardins Ste-Adele Marine Inc. may send emails or mailings regarding special dealership offers or other offers or information that may be of interest to the user based on the information we collect. Desjardins Ste-Adele Marine Inc. uses an external company (UPS, USPS, FedEx, etc.) for order shipping and a credit card processing company for billing users for goods and services. These companies do not retain, share, store, or use personally identifiable information for secondary purposes. 

When the user signs up for these services, we share names or other necessary contact information with the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

 

LINKS: 

This web site contains links to other sites. Please note, Turnkey Webs Solutions and Desjardins Ste-Adele Marine Inc. are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

 

SURVEY AND CONTESTS: 

From time to time, our site requests information from users through surveys or offers contests. Participation in these surveys or contests is completely voluntary, and the user has a choice whether or not to disclose this information. The information requested may include contact information (such as name and shipping address) and demographic information (such as zip code and age). Contact information will be used to notify winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

 

NOTIFICATION OF CHANGES: 

If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.

 

SECURITY: 

This website takes all necessary precautions to protect the information of our users. When users submit sensitive information via the website, their information is protected both online and offline. Sensitive information such as credit card numbers or social security numbers is encrypted and protected with SSL encryption software. While we use SSL encryption to protect information online, we also do everything in our power to protect user information offline. Access to personally identifiable information is restricted to employees who need it to perform a specific task. Employees must enter a password to access the information, and they are regularly informed about security and privacy practices.

 

ADDITIONAL INFORMATION: 

In order for this website to fulfill its obligations to our customers, it may be necessary to supplement the information we receive with information from third-party sources. For example, to determine if customers are eligible for financing, the dealership may use their name and social security number to request a credit report or approval from a credit institution.

 

SITE AND SERVICE UPDATES: 

Turnkey Web Solutions and Desjardins Ste-Adele Marine Inc. may send users updates containing important information about the website and the service. We communicate with users to provide the requested services and to address issues related to their account, via email or phone.

 

CORRECTING / UPDATING PERSONAL INFORMATION: 

If a user's personally identifiable information changes (such as address or email), or if a user no longer desires to receive information from, Turnkey Web Solutions and Desjardins Ste-Adele Marine Inc., we will endeavor to correct, update or remove that user's personal data from our database.